Ticket and entrance information

  • timetable of the festival will be announced the day of the festival
  • festival area site map and time-table will be hand-out to you when you enter the venue.
  • pre-order for 2 days ticket is only applicable on the Nano Mugen Official website
  • Pre-orders and advanced tickets are available on ONLY Nano Muge Official website
  • 2 days ticket is only valid for a ticket holder. Cannot share the ticket with another person.
  • If you plan to attend the festival both days, please purchase tickets for both days individually.
  • one day ticket is only valid for the date printed on the ticket.
  • Purchased tickets cannot be changed or canceled.
  • Advanced pre-order ticket has no relation to the order of entrance.

※※illegal resale※※

  • Private sales or transferring of tickets is strictly prohibited. Individuals found entering the event unlawfully will be taken into police custody for whatever the reasons. Re-sold tickets become invalid, entrance will be declined and compensation for such actions will be charged. Recently, buying and selling in a ticket tout or via internet auction have become a great problem. Artists have been appealing to prohibit such unlawful acts. We recommend you to purchase tickets through our official website: advanced pre-order tickets, or at one of the official play guides: Ticket Pia, Lawson Ticket, or e-plus, to avoid any trouble. After all, NANO-MUGEN FES.2011 is where performers, staff, and audience all come together to enjoy the time and place.

festival site information

  • Once you enter the site, you’ll have access to Arena Standing Area/Stand Seat Area.
  • For safety reasons, the area will be partitioned in blocks.
    You may go to any block but admission may be restricted at each block due to over capacity. Please understand and cooperate if the festival organizer allocates visitors.
  • Please move to another block in such case.
  • Do not reserve any block, especially the one nearest to the stage.
  • Please do not view from the aisle of arena standing area, always stay inside the block to view the performance.
  • Please do not keep stand seats by leaving your personal belongings. It may cause inconvenience to others. Please share stand seats with others. We appreciate your understanding and cooperation.
  • If festival staff locates un-attended personal belongings, staff will collect these items.
  • Sponsors, venue, or artists are not responsible for any accidents, theft, etc. occurred inside or outside the venue by doing the above.
  • There are gaps on steps and behind seats in stand-seats area. If you drop any of your belongings, it won’t be able to collect because of the structural reason.
  • Once you leave the festival site, you cannot re-enter the site.
  • Filming and photo shooting within the venue is scheduled during the event, including the seat and stage area. Please acknowledge beforehand that the material may be released to the public.

OTHERS

  • This festival is not an all-night event.
  • Tickets cannot be refunded due to artist cancellation.
  • The Festival office may change rules to assure smooth operation. We will update information on the website. Please check and cooperate for any changes made. We appreciate your understanding.
    No refunds of the ticket or transportation fee, etc. will be issued due to cancellation in the middle of the festival.
  • Visual and sound recordings with cameras, tape recorders or any other recording devices of such are strictly prohibited. All recorded data will be deleted, if found.
  • No mosh, dive or any other activities that might risk other people's safety.
  • The organizer is not held responsible for any injury of the customer at own fault. If injured from a prohibited dangerous act such as dive or mosh, first aid emergency measure will be taken; but thereafter, will not be held responsible. Moreover, if a third party is involved and injuries occur from such acts, it's the responsibility of the involved parties. The organizers will under no circumstances intervene or take part in troubleshooting between parties.
  • Please refrain from any behavior that can cause annoyance to others inside and outside the festival site. For those not following instructions will be asked to leave the venue under compulsion. In such case, there is no refund for the ticket, and/or transportation etc.
  • Sponsors, venue, or artists are not responsible for any accidents, theft, etc. occurred inside or outside the venue.
  • There is no customer parking in the site. Please refrain from parking illegally in the vicinity. We advice you to use public transportation.
  • Overnight camping in the vicinity of the venues is strictly prohibited. Also, please respect the communities in the vicinity of the venue.
  • Scheduled ending time is 21:00. Depending on how the event proceeds, please understand if time may shorten or extend.
  • We suggest that you check the time for the last train etc. beforehand.
  • Please dispose trash according to its category.
  • Bringing of bottles, cans, or any other articles prohibited by law are not allowed in the venue.
  • Leisure mats and/or any other items which would cause trouble to other guests are prohibited.
  • Children over 3 must possess their own tickets. We kindly ask that you take responsibility for your own actions. Day/Night care center, baby beds, will not be available in the festival site.
    Baby stroller is not allowed on the site.
  • Children are prohited in the front block of the stage for safety reasons.
  • cFor disabled guests, please notify the service station below prior to the festival.
    DISK GARAGE 03-5436-9600 (weekday 12:00～19:00)

food and smoking

  • You'll find an area for food and drinks in the festival site. Bringing in of food and/or drinks from outside the venue is prohibited
  • Neither food nor beverages except water is permitted in the arena standing area and stand seat. All other beverages including juices, alcoholic beverages, and food are prohibited. Eating and drinking must be in the food court or lobby.
  • Drinking alcohol or smoking by minors is strictly prohibited. We may ask for I.D. when alcohol is sold.
  • Please smoke at a designated area.

Physical Condition

  • Please look after your health condition by drinking water and taking rests in between since the festival will take place over a long period of time
  • Please be sure to wear comfortable footwear. Platform shoes or heels may cause injuries.
  • Although NANO-MUGEN FES. is an indoor event depending on the temperature of the actual day and performance condition, sensible temperature may vary. Please be sure to wear something comfortable like t-shirt and jeans or something which keeps your body dry, we also recommend you to bring a towel.
  • Please inform the staff near you in case of illness or injury.
  • Please be sure to wear comfortable footwear. Platform shoes or heels may cause injuries.

Regards Cloak Service

  • Cloak will be available in the venue.
  • However we cannot accept obvious oversized items, valuable items, cash.
  • Cloak will be available, but please understand if service may close due to space availability.

Merchandise Information

  • Pre-sale information of the official and artist merchandise will be posted on the website.